Policies

Scheduling

Students book their own lessons through the online studio calendar, choosing from the available time slots at times that work for them. You'll receive an email confirmation for each lesson, and a reminder 48 hours beforehand.

Rescheduling & cancellations

Lessons may be rescheduled or cancelled online, up to 24 hours before the scheduled start time.

• To reschedule or cancel, notify me through the scheduling page at least 24 hours in advance and rebook an available slot.

• Cancellations made with less than 24 hours' notice are charged in full, and no makeup lesson is offered.

Package expiration

• Packages are valid for 90 days from the date of purchase.

• Freezes. If you take lessons regularly and need to pause for the summer or a work trip, just let me know — your expiration date will be frozen while you're away and resume when you return.

• Teacher cancellations. If I need to cancel and no rescheduling slot is available that week, a week is credited to your package's expiration.

Questions about any of this? Feel free to ask when you reach out through the Apply for a Lesson form.

Scheduling & cancellations

Once you're enrolled and have portal access, scheduling is entirely self-service:

1. Log in to the studio calendar to see all open slots.

2. Choose a time and book your lesson.

3. Receive an email confirmation.

4. Get an automatic reminder 48 hours before your lesson.

Rescheduling and cancellations are handled on the same calendar, up to 24 hours before the lesson time. Full details on the Policies page.